ACCESSIBILITY STATEMENT
Gold Medal Insurance is committed to ensuring digital accessibility for all users, including individuals with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to make our website welcoming and usable for all.
Last Accessibility Review: May 2026 (Reviewed as part of an ongoing accessibility program).
Our Accessibility Approach
Clean, semantic HTML, Keyboard accessibility, Proper labeling of forms and interactive elements, Clear focus states and tab order, High-contrast design patterns and Responsive layouts for mobile accessibility.
By embedding accessibility features directly into the source code, Gold Medal Insurance avoids the risks and limitations associated with accessibility overlays or automated sidebar tools. Accessibility is evaluated through a combination of manual testing methods, including keyboard-only navigation and screen reader use, to identify barriers that automated tools may not detect.
Keyboard Navigation Support
Navigating between interactive elements using Tab and Shift + Tab, Activating links, buttons, and controls with Enter or Space, Using arrow keys to navigate specific menus where appropriate, Closing menus or dialogs with Esc, Maintaining a visible focus indicator throughout navigation and Providing “Skip to Content,” “Skip to Navigation,” and “Skip to Footer” links to improve efficiency and ease of use for screen-reader and keyboard-only users.
No custom shortcuts, AI-generated behaviors, or automated keyboard scripts are used. All keyboard accessibility is implemented manually following industry best practices.
User-Controlled Accessibility Tools
Zoom text (Ctrl/Cmd + or –), Enable high-contrast or reduced-motion modes, Adjust color inversion, Use built-in screen readers such as VoiceOver, NVDA, or TalkBack, Use browser-based reading modes and Customize fonts, spacing, or display settings at the system level.
These tools allow users to personalize their experience in a way that is standardized and compatible across the web independent of website-level modifications.
Ongoing Accessibility Efforts
Review pages for accessibility barriers, Maintain and refine markup as standards evolve, Update code to improve compatibility with assistive technologies, Ensure new updates follow the CTI Accessibility Verified™, Monitor industry and WCAG guidance as it changes and Provide periodic internal training on accessibility best practices for relevant staff.
Third-Party Tools, Integrations & Embedded Content
Calendly or external scheduling tools, CRM portals, Embedded maps, videos, or iframes, Google Business Profile, External payment or form providers, Social media feeds and plugins and PDF documents.
Gold Medal Insurance does not control the accessibility of these external platforms and cannot guarantee that third-party tools meet WCAG or ADA requirements. Users may experience accessibility limitations when interacting with content outside our direct control.
Where feasible, Gold Medal Insurance will make reasonable efforts to provide alternative access to information or assistance upon request when third-party accessibility limitations are identified.
Network, Firewall & ISP Limitations
Internet service provider restrictions, Corporate or personal firewalls, Browser extensions or ad blockers, Antivirus software, VPN configurations and Network-level script blocking.
These factors may alter how accessibility features load or function. Gold Medal Insurance does not control these external systems.
Browser & Assistive Technology Compatibility
Current versions of Chrome, Safari, Firefox, and Edge, Operating system accessibility features, Screen readers (VoiceOver, NVDA, TalkBack), Keyboard-only navigation and Mobile accessibility tools.
Older browsers or highly customized environments may not support all functionality.
Feedback & Accessibility Assistance
Accessibility Contact
Gold Medal Insurance
Phone: 305-928-8787
Email: info@goldmedalinsurance.net
We aim to respond to accessibility-related inquiries within a reasonable timeframe and, where appropriate, provide an alternative method of accessing information.
Legal Disclaimer
Full legal compliance under the ADA, Continuous conformance with all WCAG success criteria, Accessibility of third-party platforms and Accessibility of technology or networks outside our control.
This statement is not a certification of compliance. It reflects Gold Medal Insurance’s ongoing commitment to building a more inclusive web experience. Nothing in this statement is intended to create contractual obligations or expand statutory duties beyond those required by applicable law.